Frequently asked questions.

Q1: What is the process for scheduling on-site computer repair?

A1: To schedule on-site computer repair, please contact our customer support team, you can reach us on WeChat at retro_com, or call us at 0432709217.

You can also email us at retro.computer.syd@gmail.com or support@retroau.com. Our team will assist you in setting up a convenient appointment with our technicians.

Q2: What areas do you cover for on-site repairs?

A2: We provide on-site computer repair services in the following area: Sydney Metro Area. If you are unsure whether your location is covered, please contact us, and we will let you know.

Q3: What is the cost of on-site computer repair?

A3: The cost of on-site computer repair varies depending on the nature of the issue. We charge a standard service fee as well as any additional charges for parts replacement or extensive repairs. Please contact us for a detailed quote.

Q4: Do you offer any warranty on the repairs?

A4: Yes, we provide a 30-day warranty on our repair services. If the same issue reoccurs within the warranty period, we will fix it free of charge.

Q5: How can I request follow-up service or ask questions after the repair?

A5: If you have any concerns or need further assistance after the repair, please don't hesitate to contact our customer support team. We are here to assist you.

Q6: What should I do if I'm not satisfied with the on-site repair service?

A6: We strive to provide the best service possible, but if you are not satisfied, please reach out to us immediately. We will investigate the issue and work to resolve it to your satisfaction.

Please feel free to contact us if you have any more questions or require further assistance. We value your business and aim to provide top-notch computer repair services.